Answer
The Lydia M. Olson Library covers any charges for article or book chapter requests. For books, DVDs or other physical formats, we are frequently able to find an institution willing to loan us material for free. If not, the fee is passed on to the user. When submitting a request, you will be asked to enter a maximum cost you are willing to pay in case there is a fee.
*If you lose, damage or fail to return the material, you will be charged fees.