Depending on the type of item, after a set number of days, we consider the item lost and charge you the replacement cost of the item and a non-refundable $15 processing fee. The date you are charged is known as the billing date. There is a grace period before all charges become non-refundable. If the item is returned within the grace period, the replacement cost will be refunded and late fees will be assessed; however, the processing fee will not be refunded.
|Item considered "Lost" and account charged||Replacement cost becomes nonrefundable|
|Books, Government Document, Media, Journal/Magazine, ASNMU Bike Share||50 days overdue||30 days after billing date|
|Equipment & Reserve Item||30 days overdue||10 days after billing date|
If the item is returned after the replacement cost refund deadline, the item is considered a gift to the library. You may request a letter acknowledging your gift at the time you return the item. Fines and processing fees are non-refundable.
If you wish to appeal charges, you must do so by submitting a Billing and Fine Appeal form (link) within 15 days of the billing date. You will receive a response within 2 weeks.
The Lydia M. Olson Library reserves the right to suspend a patron’s borrowing privileges. Registration, diplomas, and transcripts will be held until all materials are returned and/or all fines are paid.